Frequently Asked Questions

Most frequent questions and answers

What is BizControl ERP?

BizControl ERP (BC) is a mature ERP system which is stable, fast and reliable, suitable for SME to MNC use. There is a standard core system, with many add-on modules to suit different industries. It can be extended to suit customer requirement, as long as it conform to the overall design framework.

It is installed on the customer’s server (or a powerful PC that acts as the server) in their office for maximum data security. All the PC users will run a windows software that access the ERP. A EBC server software will make the office server to become a Private Cloud server, allowing users to login from the mobile devices (handphone, tablets, notebooks) and access operational functions like Invoices, Delivery Order without exposing sensitive functions like accounting and payment.

Why should we host the server in office and not public cloud like most software nowadays offer?

All world governments (think defense department) and most large listed companies host their critical data servers in their own offices and not on the public cloud. Only non-critical data are hosted on the public cloud. So why our important customers should not be like them?

What are benefits of hosting the server in our own office and not public cloud?

1) Security and 2) up-time. For 1), no matter what is stated, a public cloud is a shared space with multiple backups. Nothing beats own server with own backups which is super crucial for data restoration and server migration. For 2) Public cloud vendor do have down times of sometimes even a whole day. Most businesses can’t take that kind of down time. Furthermore many devices can go down which cuts the internet, eg Telecom vendors down, office router down, switch down etc. With BC hosted in your own office, when all these are down you can still login on the server itself and issues invoices, receipts etc and function while repairs are underway.

How is BizControl ERP offered?

BizControl ERP is offered as a Premium on-site ERP subscription. Standard installation charges applies, depending on customer requirement. Standard csv import templates is available for rapid import and startup of the system for immediate usage.

How can we deploy BizControl ERP (BC) during COVID-19?

We can deploy BC remotely once the user has furnish us the router password, and run a standard remote support software on the chosen PC or server in office to act as the ERP server. Standard csv import templates will be provided to the client to import information for rapid startup and usage of the system. The invoice, DO, PO format will adapted to and company logo will be imported.

How can we access BizControl ERP if we need to work from home?

Our customers can deploy our RDP Server package together with BC Subscription, so that all users can login via Remote Desktop from their home PC/Laptop or even using tablets or handphone.

Is there local support in Singapore? ​

Yes,while the standard support is remote support via web (user and our tech will voice call and see the same screen appearing on customer site’s PC), we can also go onsite for emergency support (depending on COVID-19 control measures).